Assessing Business Excellence, Second Edition




eBook Title for Download :Assessing Business Excellence, Second Edition (Format : pdf , Language : English)

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'If you could choose two people to write you a guide to self-assessment in your organization, I cannot think of better authors than Les Porter and Steve Tanner. Their collective knowledge on the subject is second to none and it is encapsulated in this refreshing book on assessing business excellence. They have used the integrated total quality framework to give far more than just a 'how-to' book - one that can help organizations actually achieve excellence'. John Oakland'...highly recommended...a concise, logical exploration of achieving competitive advantage through an integrated TQ framework.' Self-Assessment
--This text refers to an alternate

edition.

Book Description

The essential route map to business success



Author(s) Book :Les Porter, Steve Tanner
Publish Year :2004 Publisher : Butterworth-Heinemann
You can check by ISBN10/ISBN13 : 0750655178/9780750655170
Pages :467

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